Privacy Policy

Last Updated: September 21, 2024


Introduction


Welcome to Mechanic Buddy Inc. (“we,” “our,” “us”). We are committed to protecting the privacy of everyone in our community. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our applications (collectively, the “Mechanic Buddy Platform”).


1. Information We Collect


1.1 Account Information

  • Customers: Name, phone number, password, IP address, and device information.
  • Mechanics (Third Parties): Name, phone number, password, IP address, and device information.

1.2 Order Information

  • Name, vehicle address, contact data, vehicle owner name, and vehicle owner phone number.

1.3 Payment Information

  • All payments are processed through Stripe. We do not store payment information on our servers.

1.4 Customer Service Information

  • Name, address data, contact data, payment data, comments, and communications data.

1.5 Social Media Engagement

  • We may offer opportunities to engage with social media websites, plug-ins, and applications. You can allow us to disclose certain information such as your name, username, email address, and profile picture.

1.6 Analytics and Cookies

  • We use analytics to improve the platform in a legal way. We also use cookies to enhance your experience.

2. How We Use Your Information


We use the information we collect to:

  • Provide, operate, and maintain the Mechanic Buddy Platform.
  • Process and manage orders and payments.
  • Improve our services and platform through analytics.
  • Communicate with you, including customer service.
  • Facilitate reviews of mechanics and customers.
  • Engage with social media platforms.

3. Information Sharing and Disclosure

We may share your information with:

  • Third-Party Service Providers: To process payments (e.g., Stripe) and provide other services.
  • Mechanics: To facilitate the services you request.
  • Social Media Platforms: If you choose to engage with social media features.
  • Legal Requirements: If required by law or to protect our rights.

4. Your Privacy Rights


You have the right to:

  • Access and update your account information.
  • Opt-out of certain data collection and sharing practices.
  • Request deletion of your personal data.

5. Security


We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.


6. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.


7. Contact Us

  • If you have any questions about this Privacy Policy, please contact us at [email protected]

Terms of Service


Last Updated: September 20, 2024


Welcome to Mechanic Buddy Inc. (“Mechanic Buddy”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website and mobile application (collectively, the “Platform”) available in the USA and Canada. By accessing or using our Platform, you agree to be bound by these Terms.

1. Services Provided

Mechanic Buddy connects customers with third-party mechanics for pre-purchase vehicle inspections. The mechanics listed on our Platform are independent contractors and not employees of Mechanic Buddy.

2. Liability

Mechanic Buddy and the third-party mechanics are not liable for any missed damage, whether large or small, during the inspection. The inspection report is based on the mechanic’s professional judgment and is not a guarantee of the vehicle’s condition.

3. Test Drives

If a third-party mechanic takes the vehicle for a test drive, the vehicle will be covered by the vehicle owner’s insurance. Mechanic Buddy is not responsible for any incidents that occur during the test drive.

4. User Conduct

Any harassment or abuse towards mechanics or other users will result in an immediate ban from the Platform. We are committed to maintaining a respectful and professional environment for all users.

5. Hiring Mechanics

Customers can choose and hire a mechanic from a list of available mechanics in their area. Mechanic Buddy does not guarantee the availability or performance of any mechanic.

6. Payments

All payments for services are processed through Stripe. By using our Platform, you agree to adhere to Stripe’s Terms of Service and Privacy Policy.

7. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Platform constitutes acceptance of the updated Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at [email protected]